Get in Touch With Us
Got a question about something you have read on this site, spotted an error, or want to suggest a brand for us to look at? This page explains how to get in touch with the Non Gamstop Casinos team and what kind of enquiries we can help with.
How to Reach Us
Email is the best way to contact us. Send your message to [email protected] and a member of our editorial team will read it personally. We aim to reply within two working days, though this can stretch slightly during busier periods.
To help us answer faster, tell us upfront what your message is about — whether it is a general question, a correction, or feedback on a specific casino covered on the site. That way we can route it to whoever handles that area rather than having it sit in a general queue.
What We Can Help With
We cover casinos not on GamStop, betting sites not on GamStop, and the wider landscape of gambling sites operating outside the UK's self-exclusion scheme. If your enquiry touches on any of the following, we are the right people to contact:
- Questions about how our rankings work — including how we assess welcome offers, payment methods, and game selection across the brands we list.
- Corrections — bonus terms, licensing details and payment options at operators change often. If something looks out of date, tell us and we will check it.
- Content suggestions — if there is a topic around non GamStop casinos, casino sites, or UK online casinos you would like us to cover in more depth, let us know.
- Site or technical issues — broken links, display problems, or anything else that gets in the way of reading the site properly.
- Partnership or editorial enquiries — if you represent an operator or affiliate and want to discuss inclusion or a working relationship, introduce yourself and explain what you are proposing.
What We Cannot Do
We are a review and comparison site, not a casino operator, a payment processor or a gambling support service. We cannot process deposits or withdrawals, manage your account with any of the brands listed on our best non GamStop casinos page, or intervene in a dispute between you and an operator. Those matters need to go directly to the casino's own support team, using the contact channels on their site.
Similarly, if you are looking for help managing gambling more generally — including guidance on self-exclusion tools separate from GamStop, deposit limits, or where to find independent support — we would rather point you towards a proper support organisation than offer advice we are not qualified to give. Say so in your message and we will do our best to point you in a useful direction.
Why Contact Details Matter on a Site Like This
Because non GamStop casinos sit outside the UK Gambling Commission's licensing framework, most are regulated instead under jurisdictions such as Curaçao. That makes independent, honest reporting on how these sites actually operate more important, not less. Reader feedback — corrections, tip-offs about changed terms, or questions we have not answered clearly enough — directly shapes how we review and rank the brands you see on this site. If you think we have got something wrong or missed something worth covering, we would genuinely like to hear it.
Response Times and What Happens Next
Every message is read by a real person, not an automated system. Once we receive your email:
- It is reviewed and passed to the relevant team member.
- We check any factual claims — for example, about bonus terms or an operator's current offer — before responding.
- You receive a personal reply, typically within two working days.
If your enquiry needs more research, such as verifying a change to a specific welcome package, we will let you know that a fuller answer is coming rather than leaving you without a response.
All content on this site is intended for readers aged 18 and over. If you are contacting us about a specific operator's offer, please include the brand name and the date you saw the offer, as terms at non GamStop casinos can change without notice.